Help center
We're a phone call away.
We're a two-person team and we answer our own support. Most replies land within one business day.
What we can help with
- Getting your school onboarded for the year
- Importing existing templates and schedules
- Billing, invoices, and procurement paperwork
- SSO, security questionnaires, and DPA requests
- Bug reports and product feedback
Prefer a form? Use our contact page.
Getting started guides
No account needed to read these. They're the ones people usually want before they can sign in.
I got an invitation email — what now?
Open the invitation, set a password, and you're in. Here's each step.
Logging in (and what to do when you can't)
Sign in with your email and password — or your district's single sign-on button.
Put School Planner on your phone's home screen
Install School Planner like a regular app — one tap to open, and device notifications.